Vehicle Damage Assessor
Are you ready to build a career that combines technical knowledge, hands-on diagnostics, and direct customer interaction? Join Fix Auto UK as a Vehicle Damage Assessor Apprentice and take the first step toward a stable, well-compensated profession in the fast-growing world of automotive assessment and engineering.
You’ll gain practical experience, develop in-demand technical skills, and become a critical member of the team.
Assess & estimate damage to a wide variety of vehicles using both manual and digital methods (e.g. Audatex software).
The end-to-end process of damage estimating, including identifying repair vs. replace decisions.
Assist in reviewing vehicle assessments submitted by franchisees for work provider approval, ensuring accuracy and compliance with industry standards.
Support the process of evaluating the most cost-effective and safe vehicle repair options.
Communication skills for working with customers, insurance companies, repair technicians, and the Bodyshop team to deliver seamless repair services.
Create accurate, commercially aware repair estimates.
Learn to balance technical decision-making with clear, professional communication.
Support the network’s performance and quality targets.
Compliance, audit, and quality assurance in a regulated environment.
Understanding of key business KPIs, SLAs, and customer service metrics in a network repair setting.
Risk awareness, including fraud prevention and legal obligations within the automotive repair industry.
Help monitor and track performance data from our franchise network, contributing to monthly performance reports.
Contribute to continuous improvement initiatives, helping the team and network explore ways to enhance performance.
Understand and support internal audit requirements, compliance checks, and service level expectations.
Gain familiarity with GDPR and regulatory responsibilities relevant to vehicle repair and claims handling.
Training and Development
Assessors visit delivery, learner carries out majority of learning at place of work, supported by online tuition, assessor visits to site and occasional days at training provider premises
On-site learning at a modern Bodyshop.
Online lessons and tutor support from industry experts.
Occasional training at our provider premises.
Regular assessor visits to track your progress.
Regular assessments and mentoring will support your technical and professional development.
Career progression available for those who demonstrate commitment, capability, and growth.
What You’ll Need
GCSEs (or equivalent) in English and Maths at Grade 4/C or above (preferred).
Strong literacy, numeracy, and attention to detail.
Excellent communication and interpersonal skills.
A proactive, hands-on attitude and a real desire to learn.
A driving licence is not essential at the start, but it will be needed in the future.
Enthusiastic and motivated individual eager to learn about the automotive repair industry.
Keen interest in vehicle mechanics, repair processes, and digital technology.
Willingness to follow structured training plans and actively engage with mentors and team leaders.
What you'll get
A clear, supported path to becoming a fully qualified Vehicle Damage Assessor.
25 days annual leave + bank holidays.
Competitive apprentice pay from day one.
Pension Scheme
Medical Health Insurance Scheme
Life Assurance Scheme
Opportunities for career development and progression - Long term opportunities in engineering field
Access to hundreds of discounts through our Perks for Work Scheme
Mental Health First Aid Training
Head Office Team Days
Learn more here: https://www.instituteforapprenticeships.org/apprenticeship-standards/st0406-v1-0
More Information
Qualifications:
GCSE or equivalent English 4 (Equivalent to a C) (Desired)
GCSE or equivalent Maths 4 (Equivalent to a C) (Desired)
Desired skills:
Communication skills, IT skills, Team working, Attention to detail, Proactive, Initiative, Manual Skills, Driving License (advantageous)
Training:
To be confirmed. Training will be provided by a government approved provider. Training delivery will be delivered using block release, day release or assessor site visits.
- Block release delivery, learner spends circa five weeks at site and then every sixth week on a residential course at training provider premises.
- Day release delivery, learner spends one day per week at training provider premises.
- Assessor visit delivery, learner carries out majority of learning at place of work, supported by online tuition, assessor visits to site and occasional days at training provider premises
Apprenticeship duration: 24 months
Apprenticeship level: 4
Future progression:
To become a fully qualified Vehicle Damage Assessor and secure a full-time role as permanent member of the team
Things to consider:
You will need to arrange daily transport to and from the site.
Pay: From £302.00 per week
Schedule: Monday to Friday